Professional organisations have quality management systems, but operationalisation, adoption and integration usually do not keep pace. This results in failure to achieve the intended goal. Synotion’s Navigator helps organisations to implement effectively its quality management system and secures its implementation.
What is the challenge?
At the interface of investments, planning and collaboration between suppliers and customers, organisations want to maintain control over time, cost, and quality. Only then will the expected results will be achieved.
If such process control fails, ultimately the ‘it-does-not-work-problem’ arises. Now what? Look away, justify, point fingers…? Most likely such processes are either not adequately designed, or implemented i.e. embraced and adhered to by all those involved.